Facing issues during data migration in EalSuite, how can support help?

I was importing data into EalSuite and ran into some issues, a few entries are incorrect and some data doesn’t look right.

What’s the best way to fix this? Also, when should I involve the support team?

It depends on how big the issue is. There is a way to handle it.

Manual Editing (for small errors)

If it’s just a few incorrect entries:

  • Open the records in EalSuite

  • Edit them directly

This is the quickest fix for minor mistakes.

Yeah, and if the data uploaded is wrong completely (but small volume), you can also delete and re-upload.

Manual Deletion

  • Delete incorrect records

  • Re-import correct data

But this works only if the dataset is small.

Got it. But what if the issue is across multiple records? Editing one by one isn’t practical.

That’s when you should involve support.

Contact EalSuite Partner / Support Team

  • They can help identify what went wrong in the import

  • Assist in correcting bulk data issues

  • Guide you on proper import format

Makes sense. I’ll try fixing small issues first, otherwise will reach out for reset :+1: