What happens if a customer declines a quote?
Are you asking about how the system updates the quote status after a customer’s action?
Yes. I want to know what status change happens in the system.
Does the status update happen automatically, or does it require manual action?
I want to know if it’s automatic.
If a customer declines a quote, the status on the EalSuite quotation view page automatically changes to “Lost” once the page is reloaded.