Unable to download report pdf

Hello, everyone. I’ve encountered an issue while trying to download a report in PDF format. It’s a large PDF, and I’ve noticed that some rows are missing.

Hi Tom, thanks for bringing this up. To get a clearer picture, could you let us know if there’s any specific information you’re trying to include in the PDF?

I need to export a report as usual, but it seems that the PDF is just too large, and it’s causing these problems.

How did u understand that the PDF is too large, are you getting such a message? Or are you getting any specific error message?

it is showing a ‘time out error’!

One way to tackle this is to hide unwanted columns from the report. It can significantly reduce the PDF size. Have you tried excluding any columns?

what is the option to do that?

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To hide columns, you’d typically need to modify the report view first. Look for an option which says ‘columns’ (found above the fields and close to pdf export option). This should make the PDF more manageable.

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If hiding columns doesn’t resolve the issue, you might want to filter the data based on your specific needs. This way, you can exclude irrelevant information, reducing the size of the PDF.

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Tom, if these solutions don’t work stated by Varun doesn’t work, please consider exporting the report in Excel format. Excel handles large datasets efficiently and provides more flexibility. After that, you can convert it to PDF using external tools or services.

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I’ll try these steps and see which one works best for my situation.

Thank you everyone its working now